Lima, Nov 9 (EFE) .- The Supervisory Agency for Private Investment in Telecommunications of Peru (Osiptel) ordered telecommunications companies to suspend temporarily the marketing plans with data called "unlimited" mobile internet, reported an official statement.
The Osiptel ordered this injunction against plans of this type that the operating companies Movistar, Claro, Entel and Bitel launched since the end of last October.
He explained that the order is sustained "in the alleged breaches detected by not providing detailed, clear, accurate and accurate information on these plans. "
In addition, for not properly registering their characteristics on the websites of the companies and the System of Information and Rate Registration (SIRT).
"The information that companies have made available to users makes decision making difficult, and could lead to consumption errors. Therefore, to avoid any harm to consumers, the Osiptel decided to suspend temporarily the commercialization of these plans, "he said.
The supervising body explained that On November 2, he asked the companies for "details about the conditions and causes of the slowdown that would be experienced by the contracting users, in case they reach the limits established in each plan, when navigating by 4G LTE technology. "
He also asked to be informed about the new maximum and minimum speeds of loading and unloading if it occurs the reduction and required information related to the quality of video reproduction offered in the plans.
Osiptel said that, in response to the request, Movistar, Claro and Entel They requested an extension of the deadline to attend the consultations and Movistar sent a communication on Wednesday that specified the scope of the plans "but without distorting the observations made and validating that information was missing ".